Enhance access to opportunities and fair jobs, and prioritise colleague safety and wellbeing


Benefits for colleagues
At NGN, we prioritise quality employment with safe working conditions, competitive pay, flexible working, upskilling opportunities, and financial support like free mortgage advice. Benefits include private healthcare, car lease schemes, and tech vouchers, all designed to support colleagues’ well-being, financial security, and overall stability.
We continue to offer a successful apprenticeship training programme and are on track to achieve our target of 100 apprenticeships for the period 2021 to 2026.
Performance against key commitments
Mental health at work commitment
In 2024, a further 205 colleagues completed mental health training, with our trained Wellbeing Champions now numbering 45. Our Champions assist colleagues by signposting available support, providing a confidential listening ear, and promoting health and wellbeing campaigns.
Working safely every day
Our colleagues deliver essential, round-the-clock service, often in challenging conditions. We prioritise safety with a bespoke ISO 45001-aligned management system and have an excellent track record of consistent safe working.
In 2024, we conducted 373 proactive safety audits, 11% more than 2023. All safety incidents are investigated to identify the root cause, including review at our regular Safety Learning Clinics which allow learning points to be identified, addressed and communicated with colleagues.
